At Al Khairiyya Trust, we are committed to ensuring transparency, integrity, and the highest level of service to our donors and partners. This Refund Policy outlines the terms and conditions for requesting a refund of donations made to Al Khairiyya Trust.
Donation Refund Eligibility
Erroneous Donations: If you have made an erroneous donation, please contact us immediately. We will process your request to refund the donation if it meets the following criteria:
The donation was made by mistake.
The request for a refund is made within 30 days of the donation date.
Cancellation of Recurring Donations: If you have signed up for a recurring donation and wish to cancel future donations, you can do so at any time. Please notify us before the next scheduled payment date.
Unintended Duplicate Donations: If you inadvertently made duplicate donations, please get in touch with us. We will refund the excess amount.
Donation Refund Process
To request a donation refund, please follow these steps:
Contact our Support Team: Send an email to alkhairiyyatrust@gmail.com or call +919999275556 to request a refund. Please provide the following information:
Your name.
Contact information.
Date and amount of the donation.
The reason for the refund.
Review and Confirmation: Our team will review your refund request. We may contact you for additional information or clarification, if necessary. Once your request is approved, we will initiate the refund process.
Refund Processing: Refunds will be processed within 7-10 business days after the request is approved. The refund will be issued using the same method of payment as the original donation. Please note that it may take additional time for the refunded amount to appear in your account, depending on your financial institution.
Donation Refund Exceptions
Al Khairiyya Trust reserves the right to decline a refund request under the following circumstances:
Donations made more than 30 days ago.
Donations that cannot be validated as erroneous.
Donations for which the donor has not provided sufficient information for verification.
Donations that have already been used for charitable purposes, projects, or initiatives of Al Khairiyya Trust.
Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact our Support Team at alkhairiyyatrust@gmail.com or +919999275556. We are here to assist you and address any inquiries you may have.
Changes to the Refund Policy
Al Khairiyya Trust reserves the right to update, modify, or revise this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage donors to review our policies periodically for any updates.
Thank you for your support and understanding. Your generosity is greatly appreciated and contributes to our mission to make a positive impact on the lives of those in need